The DESY guesthouses are located on the DESY campus and are not open to the general public. Access is restricted to people connected to DESY activities.
A reservation cannot be made before clarifying the reason of the projected stay.
The duration of stay onsite is limited. Only short term visits are possible.
Other guests cannot make use of DESY guesthouse facilities.

Reservations

Reservations may be made by:

If your browser does not support the hostel form, your reservation request must include the following information in your eMail: to hostel@desy.de

• Family Name
• First Name
• Home Institute (with complete mailing address)
• eMail Address
• Arrival date
• Departure date
• Name of the DESY Group you are working with

You will always receive an eMail confirmation of your eMail reservation!
Please note: Reservations are made for single individuals. It is not permitted to pass a room key on to a colleague.

Information on local hotels can be provided. However the Hostel staff cannot make hotel reservations.

Due to the non-smoking law passed by the German Federal Government smoking is forbidden inside buildings. As a result smoking is not permitted in any of the DESY guesthouses.

PRICES

Cancellation policy: Reservations can be cancelled via email until the date of arrival without any cancellation fee. If the Hostel is not informed a no-show fee of Eur 25.00 applies.

Lost Keys: There is a charge of Eur 50.00 for each key.

Check-In

Check In Time: 3:00 pm
The Hostel key can be collected at the DESY main gatehouse any time after 3:00 pm.
Before receiving the key, each guest is required to fill out a registration form.
If you would like to enter the room before 3:00 pm you have to make a reservation starting on the day before.

Check-Out

Check-Out Time is 10:00 am. The Hostel room has to be vacated and the key returned by 10:00 am.
The key can be returned to the following places: The DESY main gatehouse, the Hostel Office or the drop off box outside the Hostel Office.
You will be charged for an extra night if you do not return your key on time
Bills: You will receive your bill after your stay via email.
Payment:
1. credit card:
You can pay the bill on the day of departure (or the day before departure) at the Hostel Office
Mon-Fri 9.30am -12pm by credit card.
2. bank transfer:
You can pay within 14 days by bank transfer.
Please note that the Hostel Office is open from Mon-Fri 09:00 am till 01:00 pm.

Change in Departure Plans

It is necessary to inform the Hostel Office as soon as possible of any changes. Changes for the same day should be announced as early as possible. It may be difficult to meet your wishes after 10:00 am.
If your departure is earlier than planned over a weekend, kindly write a note with your name, date & time of departure and

• hand it in, together with your key, at the DESY main gatehouse located at Notkestrasse.
  
• or e-mail this information to hostel@desy.de

A reduction of your rent bill can ONLY be made if the information about the early departure reaches the Hostel Office by 10:00 am on Monday morning. It is NOT enough to just return the key!